Solved LCD not working properly

[BranislavaDuda]

Hi,
I have just flashed my ulefone bepro2 with latest original firmware
and since then lcd doesnt work properly.
Whem I power up my phone I see gray lcd while booting.
When done, screen is still gray, on inactivity screen goes off,
when I press power button screen goes on, lcd still gray I see
nothing, I can unlock it like normal, but screen is still gray.
When I press power button a bit longer, like for power off,
selection list should appear, but not, I see that something
happend on the screen, there are stripes on left and right side
off the screen, these stripes are bit darker then rest of screen.
When I touch the screen at the location where should be
power off option, phone goes off.
Flashed few times, result is still the same.

Please help.
Branislav

 

[Miller6386]

Did you get the file from a reliable source? Did you do an MD5 check to make sure you got a complete file? Have you verified it is the proper file for your device?

 

[BranislavaDuda]

Did you get the file from a reliable source? Did you do an MD5 check to make sure you got a complete file? Have you verified it is the proper file for your device?

yes, it's from official factory website and I am sure it is for my device.
I didn't do MD5, but downloaded twice, to two different computers.
Second download two days after first download, so file should be complete,
because result of flashing is the same.

I should say why I decided to flash my device.
I have received OTA update and after this update device stuck at boot loop.
I tried to do factory reset, but unsuccessfully, again boot loop.
Thats why I flashed my device.

 

[Miller6386]

Sounds as though perhaps the OTA may have corrupted another partition in the phone.... I am not familiar with their hardware setup. My best offer is to contact the manufacturer and see what/if any warranty they offer. Wish I had more to offer but I have never "tinkered" with a Ulefone

 

[BranislavaDuda]

Sounds as though perhaps the OTA may have corrupted another partition in the phone.... I am not familiar with their hardware setup. My best offer is to contact the manufacturer and see what/if any warranty they offer. Wish I had more to offer but I have never "tinkered" with a Ulefone

Manufacturer and seller already contacted when it was at boot loop, I can send my
device for repair, but I am not sure now when device is flashed (warranty void?).
I am just getting logs from device ("adb logcat") and I hope I will find something there.
It takes a while, 15MB so far and still growing

 

[Miller6386]

Manufacturer and seller already contacted when it was at boot loop, I can send my
device for repair, but I am not sure now when device is flashed (warranty void?).
I am just getting logs from device ("adb logcat") and I hope I will find something there.
It takes a while, 15MB so far and still growing

If you don't see anything get me a copy of the logs I will sort through them.. I don't have much going on today I could use a little project.... I should be rearranging furniture but I don't really feel like it...

 

[BranislavaDuda]

If you don't see anything get me a copy of the logs I will sort through them.. I don't have much going on today I could use a little project.... I should be rearranging furniture but I don't really feel like it...

OK, here is the log file:
bepro2.txt

I have found nothing there.

This file is more interesting I think, it is dmseg:

 

[BranislavaDuda]

OK, here is the log file:
bepro2.txt

I have found nothing there.

This file is more interesting I think, it is dmseg:

Ok, there is nothing also.
Thank you Miller6386 for your help.

 

[Miller6386]

I also don't see much of anything there.... But out of curiosity seems like a lot of effort for a $120 phone.....

 

[BranislavaDuda]

Hi friends,

issue has been solved.
Problem was LCM driver and from now manufacturer offers two ROMs for phone
model uleFone BePro2 with specific LCM.

Thanks to all.