Keyboard backlight not working

[Lizx3]

My dad and I are both having this problem with our Droid 3's. The slideout keyboard backlights either don't work at all or work for a couple seconds and then shut off. Is there a fix for this? I didn't even realize the keyboard was lit until he said something...

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[horr1blek1tten]

Try putting auto brightness. The keyboard light only comes out when theres low light. And it does it automatically

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[TyrannoTaurus]

Doesn't really sound like a problem. They're designed to turn off if it's bright enough to see them without the backlight. Saves battery. Turn off the lights. If they don't light up, THEN you have a problem.

 

[Lizx3]

I tried that and it seems to work for my phone but my dad is still having issues. Even in darkness the backlight shuts off after a couple seconds when he is typing. I'm thinking his phone needs to be replaced because it is doing a bunch of weird things..

 

[shane1]

sounds stupid but try a battery pull, sometimes it just needs to reboot

 

[TyrannoTaurus]

Did you just get the phones? ...and if so, have they been updated yet? Settings -> About Phone (should be 5.6.890.XT862.Verizon.en.US) If not, hit System Updates and it should download the OTA.