Thurs picked up a new Inc 2 from vzw. Setup, loaded a few apps. Didn't get a chance to install all my email accts till *late* that nite. Mail came in perfectly - fine, off to bed. Fri, turned on phone and whaaat!? Phone *extremely* slow, jerky during scrolling, *and* my 3G signal went down to next to nothing, etc. Finally opened vzw's mail app to get mail - rec'ed mail white screen for ~25 secs - before mail actually showed up. Not new mail, but mail from last eve. Then rec'ed a Forced Stop - app not responding msg! Phone still extremely slow, and generally unresponsive. Started mail app again - immed. Force stop msg again! NOTE: I happen to use 1and1.com for an email provider, as my domain is reg'ed with them. On the phone w/vzw support at length (3 hrs), and after several hard resets, at my request, asked them to get HTC support on phone which they did. HTC support tried to explain away the no 3G as vzw had a system wide 3G & 4G outage for the last day or so (huh!?!?), and she'd just rec'ed an email that sec, indicating all is back on-line now. Uh-huh. Anyway, vzw support finally suggested that I take phone back, and either swap out or get a diff. phone. Which I did Fri afternoon. Brought new Inc 2 home (same hdw & sw versions on both, btw) checked phone perf. overall - all really fast/extremely responsive. Now, suspecting the mail app as the culprit for my perf. problems yesterday with 1st Inc 2, I immed. loaded up all my email accts - *immed* mail app force stopped, entire phone *very* unresponsive again. Called HTC support direct (btw, generally the folks at HTC in New Brunswick, CA are *really* a pleasure to work with, and
very knowledge!:clap
. Described problem to HTC, he immed. had me go to the Market and download/install K9 mail app, and set up with my email accts. Mail came streaming in, entire phones perf. was rock solid! HTC had never heard of a particular email provider hosing their mail app, but was documenting/reporting this as a major issue.
So, bottom line: If you're using an email domain other than gmail on at least the Inc 2, load it up first, and try it. If you have problems, simply download/install a 3rd party email app like K9 mail (really great prog, btw), or Droid mail is another. I suspect judging from my conversation with HTC support, a sw update will be along shortly.
Otherwise, the Inc 2 is absolutely perfect for me. Came from a BB Pearl, and 1st foray into the Linux world/Droid, and wow! what a really great piece of technology! Was eyeing droids for some time now, but the 4.3 's were just too big for me (from a Pearl), and the 3.7's not worth the switch - but the Inc 2 @ 4.0 was/is perfect.
Cheers,
Tim
very knowledge!:clap
. Described problem to HTC, he immed. had me go to the Market and download/install K9 mail app, and set up with my email accts. Mail came streaming in, entire phones perf. was rock solid! HTC had never heard of a particular email provider hosing their mail app, but was documenting/reporting this as a major issue.So, bottom line: If you're using an email domain other than gmail on at least the Inc 2, load it up first, and try it. If you have problems, simply download/install a 3rd party email app like K9 mail (really great prog, btw), or Droid mail is another. I suspect judging from my conversation with HTC support, a sw update will be along shortly.
Otherwise, the Inc 2 is absolutely perfect for me. Came from a BB Pearl, and 1st foray into the Linux world/Droid, and wow! what a really great piece of technology! Was eyeing droids for some time now, but the 4.3 's were just too big for me (from a Pearl), and the 3.7's not worth the switch - but the Inc 2 @ 4.0 was/is perfect.
Cheers,
Tim