Crystal010604
New Member
Okay so I dropped my phone yesterday and it apparently hit the ground pretty hard because I have had nothing but issues ever since. My volume down button is stuck, so at first, every time I powered the phone back up, a white boot up screen would appear. I finally figured out how to get past that and I finally was able to program the phone, so I can now make phone calls and send texts. The problem is the phone is in Safe Mode. I have reset the phone, but that did not work. I have taken the battery out, but that didnt work. I even did a factory reset, but still nothing. Any ideas on what I can do?