What's new
DroidForums.net | Android Forum & News

This is a sample guest message. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Solved HTC One M8 lost data connection

Jester238

New Member
Hey all,

My phone has been running very slowly for the past couple of weeks, and I had been planning to back it up and do a factory reset to clean it out. Yesterday afternoon I noticed that my mobile data stopped working.

I tried turning mobile data off and on, clearing the system cache, doing a reset of the APN settings, resetting the phone itself through multiple methods, and finally doing a factory reset. Even after all this, I am still unable to connect to mobile data. I can connect to Wi-Fi and the phone functions fine, but once I'm off of Wi-Fi I lose internet connection even though mobile data is on. I also have cell service, so it can't just be a completely dead SIM card.

Any thoughts?

Thanks,

EDIT: For the record I am an AT&T user and I live in Michigan.
 
Last edited:
Welcome to the forum

Have you gone to an AT&T store to ask why? The problem sounds like it's on their end considering all of what you have done.
 
Thanks for the reply, I did in fact check in with them after posting here and it was an account issue on their end.

Thanks again!
 
Back
Top