Thanks for the reply harrellj but I quickly noticed it was toast on both sides. NEVER.. please, use Verizon Backup Assistant. I ended up manually entering her contacts (been on the to do list for a bit to get that one fixed )
Ain't nothing wrong with sync. It does exactly what it's supposed to. The problem is with the Verizon BackupAssistant. Instead of backing up my wifes contacts, it saved all the numbers as notes. POS. No wonder they made it a free thing.. Anywho, all is well. Changed the notes to numbers in Gmail manually and then synched the phone. Good to go and wife is happy.
I was thinking about doing some reverse engineering but the gmail contacts were the same so I had to do it old school (manually) cause I am not paying Verizon $20 for something so simple.