Help Voice-mail Not Working!

[cj1896]

So I tried to switch to the Google Voice Voice-mail and the setting showed it switched over. I hadn't received a voice-mail for a month so I was a little suspicious. A friend of mine notified me that all they got was a busy signal when they got to my voice-mail. I tried switching it back to carrier service and it is still a busy signal. Has anyone else run into this? Does anybody know how to fix it?

 

[640k]

did you perform the steps to forward your voicemail? it's possible a number was typed in wrong.

the best way to test if your GV is working is to call the number assigned to you.

 

[Jonny Kansas]

So I tried to switch to the Google Voice Voice-mail and the setting showed it switched over. I hadn't received a voice-mail for a month so I was a little suspicious. A friend of mine notified me that all they got was a busy signal when they got to my voice-mail. I tried switching it back to carrier service and it is still a busy signal. Has anyone else run into this? Does anybody know how to fix it?

Just setup Google Voice myself, and I had my roommate leave me a test voicemail to check it out. That worked. Haven't missed any calls since then. Can't offer any advice, but I'll bump your thread back up the list!

 

[cj1896]

Yes, I performed the tasks through the web interface to activate the voicemail on my phone (*71 etc). The fact that I can't switch back even to my carriers service is kind of worrysome. I haven't rooted or done anything crazy to my phone. Thanks for the bump.

 

[640k]

you have to switch by either unforwarding or reforwarding back to your original number. the app means nothing without those steps.

 

[cj1896]

Do you mean in the setting>call settings>voicemail service or the activation/settings through the google voice website?

 

[640k]

lol no, i mean the *71. the forwarding happens at the carrier.

 

[cj1896]

Yeah I had done the *71, I was able to deactivate it, and switch to my carrier and now at least that works. Just one more question though. If I want to switch it back to google voice do I do the *71 carrier activation first (this is what I did the first time) or do I go ahead and change it over in the call settings then activate it. Thanks for the help!

 

[640k]

correct. like i said, though, you should be able to call your google phone number and go straight to vm.

 

[zebrajeb]

OK 640K - walk me through this. I had Google Voicemail activated on web for my Blackberry when I got the Droid. I installed GV app on Droid and it didn't ask me anything that I remember about forwarding.

Today, found out when you call my Verizon number it goes to Verizon instead of Google voicemail. When I look at settings on the Droid it says voicemail is Google voice. I follow the voicemail settings on the Droid and it says to dial *71 plus my Verizon number. When I do that Verizon says "Your feature cannot be activated."

Any suggestions on how I get it so that calls to my Verizon number go to my Google voicemail?

Thanks

John