help update problem

[gargamel]

I have a problem cant update my motorola razr m, i download the update 300mb and when i start installing after 1 min there is a android who looks very dead whit a red triangle i tried 3-4 times but the same problem ? What is going on did any one find out a solution ?

Im sorry for my english its not the best ..

 

[gargamel]

Should i restore my razr i before updating maybe ?

 

[zomnomnombie]

A restore might help but if you really don't want to do that I would:

-Make sure the phone is fully charged of course.

-Check for a strong stable connection (4g or wifi) before beginning the download.

-Not do anything with the phone during the download.

My reasoning is that it seems the update was corrupted/did not install correctly.

 

[gargamel]

Ok thnx zomnomnombie i will charge my phone 100% and try again and if it dont work i try with the second solution (restore), i tell you later if the update was succesfull ! Thank u for ur help ..

 

[gargamel]

It dont work i cant find the problem when i start my phone there is a triangle it means "warning bootloader unlocked" could this be the problem maybe ?

 

[zomnomnombie]

It dont work i cant find the problem when i start my phone there is a triangle it means "warning bootloader unlocked" could this be the problem maybe ?

That is definitely your problem.

-You can't receive updates with an unlocked bootloader.

-I don't know if that's reversible because that's beyond my knowledge. Maybe someone else can help with that.

-If someone has uploaded the update you might be able to flash the update yourself.

 

[GoCliffGo05]

Are you rooted? Have you disabled or frozen anything?

Sent from my CM10.1 RAZR HD

 

[gargamel]

OK, no i tried to root my phone unlocked the bootloader the root wasnt succesfull but the bootloader is unlocked.. can i change this ?

 

[GoCliffGo05]

That shouldn't be the problem but yea you can lock it again. When you unlocked you had to use a fastboot command right? Something like "fastboot OEM unlock ####"? Well if I remember correctly it should be the same thing except lock instead of unlock.

Sent from my CM10.1 RAZR HD

 

[gargamel]

i dont know i try to lock the bootloader now, very complicated the razr ...

 

[gargamel]

hey people i rooted my razr succesfull but how can i update jelly bean now ?
and if i update jelly bean would the phone stay rooted ?

 

[gargamel]

Come on guys i had an iphone before im still learningabout android so help me

 

[bigbadwulff]

You have to unroot your phone to have the update go thru successfully. That is the answer. Then, you can root it again later. Whatever method you rooted with should also have an unroot capability. I did this with my Droid X. I have not rooted my M.

 

[gargamel]

Ok thank u my friend i try it !