Headphone jack not working

[davidwilp]

IS there a setting to turn this on? I plugged in headphones for the first time that I have used before with another phone. The sound still comes out of the phone speakers. Any ideas?

 

[Sydman]

No it should switch over as soon as you plug it in. Have you tried to pair that came with the phone just as a test? You can also try blowing some compressed air in the jack, could have some dust down there blocking the connection.

 

[GVLBob]

The plug may not be completely seated, particularly if you are using a case.


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[davidwilp]

The plug may not be completely seated, particularly if you are using a case.

Sent from my iPad using Tapatalk HD

Ding, ding, ding, we have a winner. How stupid of me. Using the Seidio "Active" and really have to firmly push it in. On my old phone with a case never had to. Thanks.

 

[GVLBob]

Ding, ding, ding, we have a winner. How stupid of me. Using the Seidio "Active" and really have to firmly push it in. On my old phone with a case never had to. Thanks.

I found this problem with two different cases when I used an angled plug. The earplugs that come with the phone work fine with the case I use (they have a straight plug).


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[jtcsifl]

I had this problem with the first 2 cases I used. Oddly I've had 2 Otterbox Commuters 1 white the other black. Neither one is a knock off. The white one was made in China the Black in the USA. I had to modify/trim the hard shell piece on the white one for a headphone plug to fit as well as the area where the charging plug goes. The charger that came with the phone worked ok, as its got a low profile but any aftermarket one didn't until I trimmed the top part of the hard plastic piece. Ironically, I got a second (black) Commuter that was made in the USA & did not have to make any modifications in order for a plug to go into either the headphone jack or charging port even with the thicker wireless charging back installed.