Google Play Store Won't Download Apps

[Xander Crews]

Weird problem.
When I go to Google Play on my desktop PC, and navigate to the app store and select an app to be installed to my phone, it gives me my current phone (Rezound) as an option to install to along with my previous phone (D2), as it should.

However, now there is also another phone on there that I have never owned. It's a T-Mobile Samsung GTI9100. I am a Verizon customer...not even on T-Mobile. Nobody on our plan has ever owned that phone, not even when we were with T-Mobile 4 years ago.

Also... I can't get the apps to actually go to my phone.
The Google Play Store apps that I chose are marked as "installed", but they never got to my phone.

Weird.
Thoughts?

 

[Xander Crews]

Ok, the apps finally downloaded. Took like an hour. Odd. But there is still that issue with the rogue phone on my Google Play Store account. ????

 

[Xander Crews]

Anyone have any thoughts?

 

[wicked]

Are you connected through wifi while downloading? Try using 3G or 4G. After clicking on "install" from web, open up play store on your phone and it should start downloading...

As far as that "rogue" device, you can just ignore that. Doesn't really matter. I have like 4 old devices of mine that I don't even own anymore in my list.

 

[smalltowngirl13]

You can also try to clear cache / data in system settings / app manager / all / google play store to see if that helps after wicked's suggestions as well.

 

[Xander Crews]

Are you connected through wifi while downloading? Try using 3G or 4G. After clicking on "install" from web, open up play store on your phone and it should start downloading...

I think I was on WIFI...and it downloaded eventually. It may have been when I switched to data.

As far as that "rogue" device, you can just ignore that. Doesn't really matter. I have like 4 old devices of mine that I don't even own anymore in my list.

Yeah, but, that's not an old phone of mine. I have never owned that phone. It's not even a phone that can be used on my provider, Verizon.

 

[Xander Crews]

You can also try to clear cache / data in system settings / app manager / all / google play store to see if that helps after wicked's suggestions as well.

I had tried that already...that was a no go.

 

[wicked]

I think I was on WIFI...and it downloaded eventually. It may have been when I switched to data.


Yeah, but, that's not an old phone of mine. I have never owned that phone. It's not even a phone that can be used on my provider, Verizon.

Yeah, try downloading app while on data and not wifi. My Galaxy Nexus is picky like that. For some reason, it takes forever to download when connected via wifi.

Hmm, I guess try contacting google about unknown device to have it removed.

 

[comk4ver]

You should be able to remove the device from the play store website under settings.

Sent from my Galaxy Nexus using Tapatalk 4 Beta

 

[urstrinath]

Which mobile you are using...?