Galaxy Note 4

Donald Garrick

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I bought a Galaxy Note 4 from someone I know but I don't think its the right one. I'm currently with Straight Talk and when I gave them the IMEI they told me that the number is no good. But when I put my SIM card in it works but will not let me update. Its saying connection failed error. Can someone help me with this? I think I bought a fake one.
 

droidprincess

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Weird.....I am not sure how to tell if it is fake or not....can you take pictures of it?

sent from my fabulous Note 4♡
 

UltraDroid

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If your friend has an outstanding bill to the last service provider for that phone, they certainly can block the IMEI number. I agree, that's a good place to start looking for an answer. Not a solution, mind you, an ANSWER.

Sent from my One+One, using Magic and version 2.4.15 TapaTalk
 
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Donald Garrick

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This is one of the pictures
 

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Donald Garrick

Donald Garrick

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Then one other thing I had notice is that the IMEI that's on the back of the phone doesn't match the IMEI under about phone.
 

Miller6386

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Then one other thing I had notice is that the IMEI that's on the back of the phone doesn't match the IMEI under about phone.
This is a huge red flag here. Something screwy is going on. Is it a huge noticeable difference or like an O where a zero should be?

Note 4Tified
 
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Donald Garrick

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A big difference. I Googled both, the IMEI one that's under about phone sent me to a web site on someone who fixes phones. And the IMEI on the back of the phone didn't pull up anything.
 
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Donald Garrick

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Oh okay, thanks. I just talk to someone and I gave them the model # with is sm-n9100 and they said it was not a Note 4.
 
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Donald Garrick

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Wow, I just got off the phone with Samsung customer service. They told me to call China because the that version wasn't made in the USA.
 

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Version meaning the OS or the device?
 

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Oh okay, thanks. I just talk to someone and I gave them the model # with is sm-n9100 and they said it was not a Note 4.
Where does it say 9100? Can we get some screen shots of the about phone section?

There is a knock off that goes by the number which is shown on the box you have above but I also thought it was a valid Samsung number

Note 4Tified
 
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Donald Garrick

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I thought you could have seen it on the white label on the phone where the battery goes. Well I put a closer picture on here when I get off from work in the morning.
 
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