Droid X New user, need help. Please...

[rosem119]

Sorry. That was my only idea.

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[JRobzilla]

A desperate attempt but have you tried toggling on airplane mode to universally cut all networking features?

Again, a desperate attempt but maybe it can jog something.

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[CD95YJ]

It could have been an issue with the update. I would take it into Verizon and have them flash the current sbf to see if reinstalling the update cures your problem. Some times if the update doesn't download properly it can cause problems. If you have rooted your phone make sure to unroot and delete any root apps you put on your phone as it voids your warranty.

Vzw should be able to get you up and running w/o a referb phone.

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[Treschic82]

It could have been an issue with the update. I would take it into Verizon and have them flash the current sbf to see if reinstalling the update cures your problem. Some times if the update doesn't download properly it can cause problems. If you have rooted your phone make sure to unroot and delete any root apps you put on your phone as it voids your warranty.

Vzw should be able to get you up and running w/o a referb phone.

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Ok, at the risk of looking like an idiot, someone please explain what rooting the phone means? I'm a tech infant.
I really am convinced it was the update, otherwise it would have worked just as before, considering I didn't do anything else between the time it worked and didn't work.

 

[xixgrimmxix]

Rooting the phone allows you to do virtually anything to the phone... including installing diff roms and other apps. (Roms are your system files and commands that make your phone do everything.

I would say if u rooted, installed rom manager flashed clockwork wiped ur phone and even installed a basic new rom it could fix that issue cuz it would be reinstalling the wifi drivers. If u would like direct help feel free to pm me

<Rooted droid ally>
>> velocity 0.3 <<
>>running turbo4<<

 

[CD95YJ]

But rooting and installing roms may not fix the issue if she returns to a backup she makes of her stock settings, on top of that if she roots and doesn't know how to remove root fully now she has a phone with no wifi if the issue isnt fixed that vzw wont touch cuz the warranty is void.

Get the phone working right first on stock then think about rooting.

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[rosem119]

Treschic82, please let us know the resolution to your wifi connection problem. Thanks.

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[Treschic82]

My husband called customer service last night (not tech support) and they said they are going to send a new phone since we are still within our 30 day initial trial. VZW rep said tech support should have honored that. Glad my husband called back. Now, let's hope the new one doesn't go crazy after it updates.

I genuinely appreciate all of you making suggestions to help me out.