I got irritated with my phone being really slow, and messing up, not letting me send videos, facebook only working 10 percent of the time, and many other things that were making me mad so I did a factory reset and not I can't call anybody; it keeps giving me the "welcome to Verizon wireless" message and it says there's no internet access and I can't sign in to google or anything. What do I do?! I NEED my phone!