droid headphone jack "defect"

[xMatt007x]

So I got my droid replaced today with a new one. Just wanted to give everyone a heads up about the headphone jack. When I'm playing music it cracks and pops and the headphone jack was loose so they gave me a new one

 

[DigiK]

Mark my words, this will be one of the number-one causes of Droid replacements over the long-term. I got my Droid on release day, and after a couple months, I'm noticing some subtle play that results in static/crackling if disturbed. This stuff could be avoided if manufacturers would epoxy the headphone jack to the system board or completely isolate it. One or the other, but not a couple skimpy solder connections.

 

[andymellon4]

So I got my droid replaced today with a new one. Just wanted to give everyone a heads up about the headphone jack. When I'm playing music it cracks and pops and the headphone jack was loose so they gave me a new one

I did the exact same thing yesterday......the sound was unbearable...

 

[xMatt007x]

Also it seems like their where some very small design changes in the qwerty keyboard it doesn't seems so flat anymore. But that might just be me.

 

[markmicallef]

Is this done under warranty or with the optional insurance?

What is the length of the warranty, I got mine Nov '09

 

[Mars]

wow i thought i was the only one. and to make matters even more annoying, when i have a headset or cable connected to the jack voice calls are mute after removing the cable. I have to re-insert the cable into the jack to be able to hear on the other end of the call again.

 

[xMatt007x]

Is this done under warranty or with the optional insurance?

What is the length of the warranty, I got mine Nov '09

My droid is 3months old, they replaced it under manufacture warranty. I had no insurance.

 

[Sam]

thinking about taking some two-ton epoxy to the top of it.

that folks, is alliteration.

 

[iPirate]

Mine seems to be doing this more often

I guess when I get time I will replace it.

 

[Reks]

did your purchase your droid from a vzw store or from like a best buy?

 

[xMatt007x]

did your purchase your droid from a vzw store or from like a best buy?

Best Buy. But VZW replaced it.

 

[srtfool32]

so if i have this issue just flash the phone to stock and go in and get a new one?

 

[nphil]

how do i go about doing returns with verizon? I'm having sound issues with my droid too and at first I thought it was a ROM issue, but guess not. Do they mail in a replacement and you send in the defective phone to them? This is what I did with t-mobile, not sure how it works with verizon.

 

[vuskee]

how long is manufacture warranty?

 

[shademar]

Mark my words, this will be one of the number-one causes of Droid replacements over the long-term. I got my Droid on release day, and after a couple months, I'm noticing some subtle play that results in static/crackling if disturbed. This stuff could be avoided if manufacturers would epoxy the headphone jack to the system board or completely isolate it. One or the other, but not a couple skimpy solder connections.

I had to exchange the droid I bought just two days after release due to headphone jack related problems after a few weeks. It started as a minor snap, crackle and pop, and then got steadily worse until the aux port was basically unusable (NB: I primarily use my droid as a media player, so anything that might be use-exacerbated, probably will be...)

The "new" (i.e., refurb) droid has been great for a while, but had recently started to have crackling/earphone cutting out/random pausing problems... I'm assuming that it'll eventually go the same route as the last one.

There may be a firmware component, but I also think there is a hardware weak link.