Droid freeze!!!!! Please help

[scottyboy1291]

so when i try to put my phone in the boot menu (power off and hold x till the menu comes up) it freezes and the only way for it to work is to take out the battery. but even then i cannot get to the menu. how do i fix this. or reboot the whole phone?

 

[scottyboy1291]

and i really want to get into that menu to back up my stuff

 

[Vitticeps]

Where does it freeze? What is on screen when it freezes? Don't forget that you have to press volume up and camera buttons at the same time once the android screen loads.