cheapdroids.com is a fraud?

[JMaxGoldman]

Cheapdroids.com sucks

I just sent them this e-mail. And I never really write letters like this, they just pissed me off sooooo much!

I cant believe how terrible your company is.

I understand business, and if there is an owner who cares about this business, see to it that he/she receives this letter.

I am your target customer. I am very excited about my new Droid Incredible, I have money to spend, and I like accessories and stuff. I found your website, and it is great.
It's very well-planned, and I like the way you shop for your particular phone model. I've never had a bad experience online shopping before, so I decided to place an order.
I ordered a car charger and a skin for my new Droid. The car charger (which I depend on) didn't fit. I checked my order. It was a car charger for the HTC DROID INCREDIBLE. I checked my phone. I had the HTC DROID INCREDIBLE.
AND IT DIDN'T FIT.
So, I called, the rep said it was a mistake. Fine, I would send it back.
So, I sent it back. At my own expense.
At the same time I spoke to your rep I told her to cancel the order for the skin. She didn't.
I got an invoice, which I promptly replied to, and told them to cancel the skins. . . I couldn't wait, and got them from Amazon, much quicker.
I got the skins, and sent them back, again, at my own expense.

And then, when you finally issue me a credit, you don't refund the shipping and handling? ? ? When you sent me THE WRONG ITEM and I RETURNED IT AT MY OWN EXPENSE. And then I canceled another shipment and received it anyway and sent it back at my own expense.
So, I'm out like ten bucks or so mailing incorrect items back. And I paid the shipping, whatever it was, and I don't get that back?
So, you've pissed off your target customer. You beat me for the shipping and handling, woo hoo. You win. I'm not calling my lawyer for $6.99.

But I do need a spare battery, and I'm thinking of buying a battery charger and car mount.

But do you, small business owner, think I'll ever order from this site again?

 

[casino60062]

Cheapdroids.com Sucks!!

This is by far one of the WORST online retailers I have ever dealt with. Extremely POOR service and ridiculous wait times on items you can get in a matter of days from a reputable retailer. Be warned and stay far away from this scam of a company.

 

[kristoff125]

Jmax, just place a complaint with the BBB, they're the free lawyer for people who don't really care for what they lost, but want to make a point that they need to run their company like a respectable business.
https://odr.bbb.org/odrweb/public/complaintlink.aspx

 

[pcar1947]

I ordered the Droid skin for my incredible and it was no available until 5/31. I received it 6/2. The skin is better than Verizon case.I did contact them to inquire y it was taking so long and they responded thru email

 

[MJ5150]

You people really have noone to blame but yourselves for buying from shady online retailers. The power of the internet allows you to do all the research you need to before making a purchase from someone.

-Mike

 

[kristoff125]

You people really have noone to blame but yourselves for buying from shady online retailers. The power of the internet allows you to do all the research you need to before making a purchase from someone.

-Mike

How do you know someone is shady? I'm sure even amazon has bad reviews, like I said, go to the BBB and they will get on the companies ass, they have solved plenty of problems for me. And they're free, well, paid for with our tax dollars.

 

[tmparisi]

CheapDroids.com is a SHADY company!!! Don't buy from them!!!

I would have to agree that CheapDroids, though maybe not enacting in scamming people, run a very shady business. I ordered a battery for my Incredible and after a couple of days not receiving any updates via e-mail, I called to check status. They informed me that the product was not even in stock, and would not be for quite some time. I said no problem and asked for a refund. They gladly issued a refund but still charged me a "banking fee" which does not make any sense. Who the hell charges a banking fee?! Sounds like a way to scam money off customers that you either trick into purchasing something. Though the banking fee is nothing astronomical, it is a very shady business process. When I called to explain my situation to Customer Service they were very rude to me and kept saying that there was a warning saying this product was not in stock, on the web site. There are a few ways to purchase this item on their site, and if you pick the wrong one you will not be informed by this message. If you are going to make your customer cognizant, make this message available on all purchasing channels! They refuse to give me the entire refund and so I have been charged for a banking fee for a product that was not in stock and I was not told about. Pretty lame if you ask me. At this point, I will continue to call and bug the hell out of them until this situation is resolved... its the principal. If they have a really really really great price, then buy from them... otherwise, buy from someone else as this company is SHADY!

 

[Dark Lazer]

lol that owner of Cheap Droids actually logged in recently

Last Activity: 06-15-2010 01:27 PM


and seeing as he hasent responded to any of the new complaints, that says a lot about their stupid site.

 

[tmparisi]

Totally, doing a search on the company reveals a lot of other peoples complaints... based on the same shady business tactics.

 

[kristoff125]

So, how many of you who have been scammed, out of a penny or $100 have filed complaint to the BBB?

 

[tmparisi]

I have just filed with the BBB, I encourage all of you to do the same.

 

[kristoff125]

I have just filed with the BBB, I encourage all of you to do the same.

That's what I've been trying to say, although I never bought anything from them so I can't file a complaint, but the BBB does strike fear into the hearts of these corrupt companies.

 

[QuickPCTech]

not looking so good....

No problem. We do have privacy on our domains but that's just to stop the botz that spam whois information on domains. If anyone needs anything just let me know.

I have yet to hear anything from your company... i emailed and have yet to get a response... i ordered 3 cases and have no tracking number.... it was on 6-11-2010 and today is 6-18-2010...so how long till i recieve the shipment? tracking number???

 

[peacethinker]

Discussed with this compan

I ordered two items off of this website come to find out that they were back ordered. At that time i told them to cancel the order. they said i would get a email letting me know that i had been refunded to my credit card. lord and behold i recieved one item in the mail an the other one is not do til the 13 of july. this is after i bought them off of ebay. call to see why and the said the had no documentation of me calling previously. told them i would send the item back for a full refund, said i would still be charged the shipping fee. wish we could all spread the word for people to not purchase things from them. bad customer service and bad business practices. was told nothing i could do about it and no one with higher authority would help me. Can i turn them in to the BBB?

 

[kristoff125]

I ordered two items off of this website come to find out that they were back ordered. At that time i told them to cancel the order. they said i would get a email letting me know that i had been refunded to my credit card. lord and behold i recieved one item in the mail an the other one is not do til the 13 of july. this is after i bought them off of ebay. call to see why and the said the had no documentation of me calling previously. told them i would send the item back for a full refund, said i would still be charged the shipping fee. wish we could all spread the word for people to not purchase things from them. bad customer service and bad business practices. was told nothing i could do about it and no one with higher authority would help me. Can i turn them in to the BBB?

Yes, please do contact the BBB.