Can't open contacts. Force closes

chris1945

New Member
Joined
Feb 22, 2013
Messages
14
Reaction score
0
I rooted my Dx2. I don't know what happen, but I can't open and view my contacts. Error msg process com.motorola.contacts has stopped unexpectedly. Anybody have any input on this? Thank you in advance.
 

GoCliffGo05

Super Moderator
Staff member
Premium Member
Joined
Aug 16, 2012
Messages
3,102
Reaction score
520
Location
Maryland
Current Phone Model
Note 7
All you did was root and this happened? Did you freeze anything using Titanium? What version did you root? 2.3.4 or 2.3.5? Which root method did you use?

Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
 
OP
chris1945

chris1945

New Member
Joined
Feb 22, 2013
Messages
14
Reaction score
0
I had a friend do it for me. I'm not sure what method he used. It had something to do in the titanium back up. I'm not sure what happened.
 

GoCliffGo05

Super Moderator
Staff member
Premium Member
Joined
Aug 16, 2012
Messages
3,102
Reaction score
520
Location
Maryland
Current Phone Model
Note 7
My guess is he froze something he shouldn't have. Do you still have Titanium Backup installed? Open it and click the "backup and restore tab" scroll through everything, are there some highlighted? I hope he didn't uninstall and he just froze them... let me know.

Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
 
OP
chris1945

chris1945

New Member
Joined
Feb 22, 2013
Messages
14
Reaction score
0
I could see that most of the files are in red
 

GoCliffGo05

Super Moderator
Staff member
Premium Member
Joined
Aug 16, 2012
Messages
3,102
Reaction score
520
Location
Maryland
Current Phone Model
Note 7
Yes, red means system file but are any highlighted like in my screen shot?
2upe9eza.jpg


Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
 

GoCliffGo05

Super Moderator
Staff member
Premium Member
Joined
Aug 16, 2012
Messages
3,102
Reaction score
520
Location
Maryland
Current Phone Model
Note 7
Best bet is to ask him what he did... my guess is he removed something.

Try going to settings - applications - all, finding your contacts, click on it and clear data. If that doesn't work the next thing you would need to do is perform a SBF... or install a custom ROM.

Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
 
OP
chris1945

chris1945

New Member
Joined
Feb 22, 2013
Messages
14
Reaction score
0
My phone is flashed to cricket, will I lose the flash if I do an SBF? and what would be the best ROM to install?
 

GoCliffGo05

Super Moderator
Staff member
Premium Member
Joined
Aug 16, 2012
Messages
3,102
Reaction score
520
Location
Maryland
Current Phone Model
Note 7
Yes, you would lose the flash if you used an SBF... hmm as far as I know there isn't an SBF available for cricket. I'll have to look.

Edit: I'm asking someone I know. I'll report back when I hear from him. May not be until tomorrow since its late. Sorry.

Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
 
Last edited:

themib

Senior Member
Joined
Mar 7, 2011
Messages
1,414
Reaction score
27
Location
South Dakota
Current Phone Model
Droid 4 (XT894)
i recommend flashing DX2 ezSBF 2.3.4, it should leave your cricket radio settings alone
but I would like to know your system version go to menu>settings>about phone>system version is it 1.3.418?
 

themib

Senior Member
Joined
Mar 7, 2011
Messages
1,414
Reaction score
27
Location
South Dakota
Current Phone Model
Droid 4 (XT894)
also always make a nandroid in bsr/DX2 system recovery, directly after rooting, and before making any changes
 

themib

Senior Member
Joined
Mar 7, 2011
Messages
1,414
Reaction score
27
Location
South Dakota
Current Phone Model
Droid 4 (XT894)
Last edited:
Top