Can't convert download to ringtone

djstinso

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Sep 12, 2010
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I have a "stock" moto droid and use astro file manager. Download music from mobile24 and can access them in my download folder of astro. I have 3 relatives whose phones are set up the same as mine and they have no issues with it, however when I long press the downloaded song and go to music options, both play and set as ringtone are grayed out. I don't know if there is a setting in my phone I have over looked or if I need to do a factory reset because it got corrupted? Any advise her would help thanks.
 
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