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Can't check for updates

For some reason it is not available to click on. I haven't rooted our anything. Even tried restarting and switching off wifi. Any ideas?

Sent from my DROID RAZR
 
For some reason it is not available to click on. I haven't rooted our anything. Even tried restarting and switching off wifi. Any ideas?

Sent from my DROID RAZR
If all else fails, go to menu>settings>apps>all apps> and clear cache and data in Google Services Framework.
 
For some reason it is not available to click on. I haven't rooted our anything. Even tried restarting and switching off wifi. Any ideas?

Sent from my DROID RAZR

Are you in an actual Verizon service area? Mine is grayed out when I'm roaming or in a Verizon partner network.
 
Factory Reset. Sorry. That's what I meant

Sent from my DROID RAZR using Tapatalk 2

I was wondering where this feature was.. Lol. I still find it odd that it was grayed out. I've never seen this before. In the end, glad it all worked out for you. Happy New Year!
 
i go the same pb here cant check for update, my phone is rooted , and iam not in my country of residence ( france) iam in russia , maybe that why it doesnt work ? Pliz help...
 
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