Backup to Gmail app help

VanBCguy

New Member
Joined
Sep 24, 2016
Messages
13
Reaction score
0
Current Phone Model
S7 Edge
Hi all.

Hoping for some guidance re: the Backup to Gmail app.
Been using it for 2-3 years without issue but when I got my new phone (S7 Edge) it downloaded just fine and recognizes how many SMS, MMS and call there are to back-up, but when I try to do the back-up, I get this:

As said, I've used this app for quite awhile but have never seen this and can't find a work-around or a fix.

Any help would be appreciated.
 

Attachments

  • Screenshot_20161013-164023.png
    Screenshot_20161013-164023.png
    224 KB · Views: 223

Mustang02

Diamond Member
Joined
Aug 8, 2010
Messages
7,531
Reaction score
5,017
Location
Ohio
Current Phone Model
Nexus 6P/5X
The authentication of your Gmail account needs to be updated or the app isn't sending it correctly.

Sent from my Nexus 6P using Tapatalk
 
OP
V

VanBCguy

New Member
Joined
Sep 24, 2016
Messages
13
Reaction score
0
Current Phone Model
S7 Edge
Any suggestions? I rely on this for business purposes. Would love to find a fix.
 

Mustang02

Diamond Member
Joined
Aug 8, 2010
Messages
7,531
Reaction score
5,017
Location
Ohio
Current Phone Model
Nexus 6P/5X
Any suggestions? I rely on this for business purposes. Would love to find a fix.
SMS backup restore is a great alternative.

Sent from my Nexus 6P using Tapatalk
 
OP
V

VanBCguy

New Member
Joined
Sep 24, 2016
Messages
13
Reaction score
0
Current Phone Model
S7 Edge
I tried that first. Didn't much care for it and the Gmail app syncs famously. I highly recommend it.
 

Mustang02

Diamond Member
Joined
Aug 8, 2010
Messages
7,531
Reaction score
5,017
Location
Ohio
Current Phone Model
Nexus 6P/5X
Not if it's not working.

Sent from my Nexus 6P using Tapatalk
 
OP
V

VanBCguy

New Member
Joined
Sep 24, 2016
Messages
13
Reaction score
0
Current Phone Model
S7 Edge
True. Not when it's not working. But this is the first blip. Every app has blips.
 

Mustang02

Diamond Member
Joined
Aug 8, 2010
Messages
7,531
Reaction score
5,017
Location
Ohio
Current Phone Model
Nexus 6P/5X
Tried clearing cache?

Sent from my Nexus 6P using Tapatalk
 
OP
V

VanBCguy

New Member
Joined
Sep 24, 2016
Messages
13
Reaction score
0
Current Phone Model
S7 Edge
Yes. Daily. More if possible.
Uninstalled, re-installed.
 
OP
V

VanBCguy

New Member
Joined
Sep 24, 2016
Messages
13
Reaction score
0
Current Phone Model
S7 Edge
Bump ttt?

Badly need help with this.
 
Top