Anywhere/one we can complain to about the new 15min trial window?

[PaulQ]

I was imagining trying out "Tasker" in 15 minutes and realized it would be impossible.

Is there any point in complaining to "someone" about the short trial window? I mean, give me an hour to at least run the software through its paces.

I know that developers take issue with the 24 hours and that's fine but 15 minutes is a little extreme.

?

 

[furbearingmammal]

I thought it was a refund window -- as in you got your money back in 15 minutes.

 

[nerdslogic]

I am with you and I am done buying apps if we only get 15 minutes

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[PaulQ]

I thought it was a refund window -- as in you got your money back in 15 minutes.

As I understand it, you have 15 min to request a refund. So, if you find out that 30 min into trying out an app that it is incompatible with something ... or it's stupid... you're out of luck. No refund.

 

[whozat451]

24hrs is if anything too short to reaaly guauge an apps functionality and effectiveness. Anything less means a no go on a purchase.

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[furbearingmammal]

Ah, I'd misread that.

Well, "Since most users who request a refund do so within minutes of purchase, we will reduce the refund window on Market to 15 minutes. This change will be largely transparent to buyers, but will help developers manage their businesses more effectively" I guess that means you'll have to complain to Google directly.

 

[PaulQ]

Anyone know where to write to the grand all powerful Google?