Android Gmail imap not syncronizing subfolders

[zillah]

Dear Experts

I am using Samsung Galaxy S7 and I had setup gmail imap account on it

I have many labels but all of them showing no synchronization

Tried to follow instructions in the link below

Sync Gmail Labels Automatically on Android Phone/Tablet - EmailThis


I was trying to check option called "Manage Labels". Tap that option, but nothing is clickable to enable to disable

Snapshot attached for what I am facing


http://imgur.com/a/SMtUB

Thx

 

[Sajo]

Good morning. Are you using the G Mail app or the built in Mail app, or a third party app? We have a lot of knowledgeable Samsung users here, so someone should have some good information.

Sent from my XT1650 using Tapatalk

 

[zillah]

Hi
Using G Mail app

 

[Sajo]

What happens when you tap on one of those label names?

Sent from my XT1650 using Tapatalk

 

[zillah]

What happens when you tap on one of those label names?

Showing "help and feedback" only

 

[Sajo]

Well that's odd. When I tap a label name it brings up the Label options; sync, etc. Is your G Mail app up to date, any updates available in the Play Store app?

Sent from my XT1650 using Tapatalk

 

[zillah]

Well that's odd. When I tap a label name it brings up the Label options; sync, etc.

Sorry you are right I misunderstood you when I tap on those labels it it brings up label options : "Sync messages" and "Notifications"

Here what I had missed and I have just realized that if I tap on "Sync messages" options it gave 3 Choices : None, Last 30 days , All

Thanks for your help and hint that indirectly pointed to find the solution

 

[zillah]

Well that's odd. When I tap a label name it brings up the Label options; sync, etc.

Sorry you are right I misunderstood you when I tap on those labels it it brings up label options : "Sync messages" and "Notifications"

Here what I had missed and I have just realized that if I tap on "Sync messages" options it gave 3 Choices : None, Last 30 days , All

Thanks for your help and hint that indirectly pointed to find the solution

 

[zillah]

Now one problem remains that "All Mail" subfolder is not getting synchronized although, when I access the web email I have not issue , all folder its synchronized is enabled for 30 days like my other labels