Amazon app update downloads, but doesn't install

[silverfang77]

As you can see from the above screencaps. This is on my Galaxy Tab 8 10. What to do?

Thank you.

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[cr6]

You have to go into system settings, security, and turn on "unknown sources". The Amazon app doesn't come from the play store, so in order for you to fully download or update it, unknown sources must be turned on. After it's updated, go back in and turn it off.

S5 tap'n

 

[silverfang77]

Unknown sources is already enabled. Thank you.

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[cr6]

Try rebooting your device and reinstall the update.

S5 tap'n

 

[silverfang77]

I've done that too. Thanks.

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[cr6]

Sorry, that's all I got. Hang in there, hopefully someone else will have a solution for you.

S5 tap'n

 

[silverfang77]

Thank you.

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