A Broken Power Button Solution

[cpc101]

I've not found this solution anywhere so I hope it's able to help someone out.

Over the past year my D2's power button has been getting increasingly 'soft' to the point where it's had no tactile feedback to tell me it had been pressed. In the last few weeks, it has become intermittently useless. And this past weekend it stopped working altogether, not really a big deal until it randomly decides to lock up and has to have the battery removed. As I was searching for solutions, it locked up and would not power back on. Toast.

I tried a number of forums, including Motorola, but found no solutions.

I called VZW and they told me that, if it is still under warranty, they will SHIP me out a new one. I needed to pull all of my data before I surrendered it to VZW.

Knowing I would have to take it back to VZW, I would avoid the super-special in store "Well are you sure the battery is charged?" question. I stuck it on the dock and let it charge. When I took it off the dock, i thought there might be a way to power it up from the keyboard and it did power on after various button mashes.

I get consistant results powering up using the following procedure:

• Remove the battery
• Wait a few seconds
• Install the battery
• Connect your power source (I've only done this with the Moto Multimedia dock, but I'm guessing any charger will do the trick.)
• When the Moto Logo appears for the battery charge screen pull the power source and open the keypad
• Press and Hold Alt-Shift-Del for a couple seconds (While the logo is on screen)
• The screen should again go dark and the Moto logo will reappear only this time it should power up instead of displaying the charge screen

Like I said, I've no idea if someone already posted this somewhere, but I looked for a long time and came up with squat. Hopefully it will save someone a little frustration.

(Also, till I turn it in I'm using the 'Widgetsoid' widget to lock the screen, and just sliding the keypad to wake it up. It's crappy, but it works.)

 

[km75]

Yeah actually its been posted somewhere before. Just to let you know you can bypass all the aforementioned steps and just hit alt/shift/del buttons at the same time like you stated and just hold them for a few seconds (5 at the most). You will get the same results. All the other steps are unnecessary. Especially the pulling of the battery step. Its doing a hard reset. A battery pull without having to actually pull the battery out. I do it all the time. If/when you try it like this let me know how it turns out for you.

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