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Solved 3 S5's in 3 days

ryanD

New Member
On Friday my S5 was acting really weird, freezing, overheating, etc. I decided to do a factory reset and this help a little but then I couldn't update or download from the GP Market. Verizon sent me a new S5. Same problems. The phone also would not update to 5.0. It'd just freeze and nothing would happen. Verizon sent me a third S5. SAME PROBLEMS. Anybody have any insight or a solution?
 
The only thing that would make any logical sense would be an app. Do you have any added battery monitors installed, like GSam.
 
The only thing that would make any logical sense would be an app. Do you have any added battery monitors installed, like GSam.

Nope. No games either. Most are social media, news (HuffPost), and sports apps. The main problem is freezing. Was in the middle of a phone call with Verizon and the screen froze. Happens after 20 or so minutes of having the phone on (all of them). Every 1 out of 10 apps I try to download from the GP Store will download. Did hard resets on all of them, changed nothing. They all get very, very warm to touch too. The original phone was 10 months old when it went. I would not consider myself a heavy user. Texting and normal social media usage and that's really it.
 
I also have a Galaxy Tab S 10'' with ZERO problems whatsoever with updating/downloading apps from the GP Store.
Texts would also take 2-3 minutes to send and we late to receive messages.
 
This sounds like an update issue! I can help you to repair your device! Please message me and will assist you further
 
Was it a ScanDisk card?

When I had my Note2, I had all kinds of issues with it, suddenly. A little research suggested that the ScanDisk cards sometimes really screw up Samsung devices
 
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