*228 doesn't work.

[mjforte]

I dial *228 from my TBolt to try to update my PRLs but it disconnects right away. Happen to anyone else?

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[lee__D]

same here, i called vzw to activate. It's activated, and still can't call 228 (disconnects)

 

[ccgustavus]

They said yesterday not too use *228 with a 4g phone.

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[sportadic22]

Ya told me same thing after I tried it

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[BigMcGuire]

Funny, I just tried the same thing about 3 mins ago. I watched as my phone went from 4G, to 3G, to 1X over and over so I just rebooted. I think Verizon might be having some problems.

Yes, I was told by the VW guy (no offense, but he didn't know ****) not to do *228.

Edit: Right now I'm not getting anything on 4G. lol. (Northern LA here). Speedtest.net says I've got -0.00MBPS.
Someone I know with an LG Cosmos can't do *228 either.

 

[dlwhtrose]

I believe the sim card which gives you 4g access does not allow the *228. If you are having connectivity issues or call quality I would suggest calling VZW until we learn of another way to update our TB.

 

[mark3748]

I believe the sim card which gives you 4g access does not allow the *228. If you are having connectivity issues or call quality I would suggest calling VZW until we learn of another way to update our TB.

This is spot on, the SIM card is push activated, no more *228 for LTE. I believe updated PRLs are also pushed as they become available.

 

[Praisedroid]

dont use *228 and 1

Verizon rep told me yesterday not to use *228 and option 1 on the 4G phones. She was told that it could have a chance of screwing it up. You can use option 2 but never use the option 1.

 

[JonKyu]

I don't know if this does anything but the VZW rep dialed #382 when configuring my phone.

Edit: nvm I think it was for a test call. Lol

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[Prayer]

Also the my Verizon isn't working on the tb .

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[drick002]

So how do we update our phone if we can't do 228?

 

[gsdreams]

So how do we update our phone if we can't do 228?

Prls are push updated on 4g phones. Watch the prl to verify. Also *228 on a 4g phone can fry the sim card.

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[drick002]

So how do we update our phone if we can't do 228?

Prls are push updated on 4g phones. Watch the prl to verify. Also *228 on a 4g phone can fry the sim card.

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sorry if this is a dumb question but this is new to me. What does it mean to be push updated? I also don't know what Prls are =)

 

[Beasthunt]

Ok. I read on android central that pulling the battery, and sim card then holding the power button for 20 seconds would be the same as dialing 228. I will snag the link.

 

[zenman77]

I don't know if this does anything but the VZW rep dialed #382 when configuring my phone.

Edit: nvm I think it was for a test call. Lol

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I think it's #832 instead...... I was just directed by vz customer service after factory resetting due to frequent reboots. I also learned that you can factory reset in the settings menu instead of the bootloader. It's located at settings, sd & phone storage.