Newbie needs help re Bitpin error. Transfer Lg Envy 3 to a droid 4 flashed 2 pageplus

Discussion in 'Droid 4 Tech Support' started by getstuff4less, Feb 8, 2014.

  1. getstuff4less

    getstuff4less New Member

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    I want to transfer my mom's contacts and texts from and Lg Envy 3 to a droid 4 flashed to page plus.
    Im getting the following error when try to transfer the information:
    BitPim version: 1.0.7-official
    An unexpected exception has occurred.
    Please see the help for details on what to do.
    Code:
    Traceback (most recent call last):
      File "gui.pyo", line 284, in run
      File "gui.pyo", line 159, in __call__
      File "gui.pyo", line 1906, in getdata
      File "phones\com_lgvx11000.pyo", line 244, in getphonebook
      File "phones\p_lgvx11000.pyo", line 1086, in valid
    IndexError: string index out of range
    
    Variables by last 8 frames, innermost last
    
    Frame run in gui.pyo at line 277
           resultcb =  <gui.Callback instance at 0x077C3E40>
                res =  None
               self =  <WorkerThread(BitPim helper, started daemon)>
               item =  (<gui.Request instance at 0x077C3EB8>, <gui.Callback instance at 0x077C3E40>)
               call =  <gui.Request instance at 0x077C3EB8>
                 ex =  IndexError('string index out of range',)
                  e =  IndexError('string index out of range',)
              first =  0
    
    Frame __call__ in gui.pyo at line 159
               self =  <gui.Request instance at 0x077C3EB8>
               args =  ()
                  d =  Keys []
                       {}
             kwargs =  Keys []
                       {}
    
    Frame getdata in gui.pyo at line 1906
              count =  1
                  i =  (<bound method GetPhoneDialog.GetPhoneBookSetting of <guiwidgets.GetPhoneDialog;
               self =  <WorkerThread(BitPim helper, started daemon)>
                req =  <guiwidgets.GetPhoneDialog; proxy of <Swig Object of type 'wxDialog *' at 0x3d91
           willcall =  [(<bound method GetPhoneDialog.GetPhoneBookSetting of <guiwidgets.GetPhoneDialog
            results =  Keys ['groups', 'ringtone-index', 'sync', 'uniqueserial', 'wallpaper-index']
                       {'sync': {'phonebook': 'MERGE'}, 'wallpaper-index': {128: {'origin': 'images', '
               sync =  Keys ['phonebook']
                       {'phonebook': 'MERGE'}
                 st =  0
               todo =  [(<bound method WorkerThread.rebootcheck of <WorkerThread(BitPim helper, started
    
    Frame getphonebook in phones\com_lgvx11000.pyo at line 244
              pbook =  Keys [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96, 97, 98, 99, 100, 101, 102, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 128, 129, 130, 131, 132, 133, 134, 135, 136, 137, 138, 139, 140, 141, 142]
                       {0: {'serials': [{'serial2': 1, 'serial1': 1, 'sourcetype': 'lgvx9200', 'sourceu
            _rt_ids =  Keys []
                       {}
            _wp_ids =  Keys []
                       {}
            _speeds =  Keys [0, 1, 2, 3, 4, 1000, 1001]
                       {0: {1: 95}, 1: {1: 96}, 2: {1: 97}, 3: {1: 98}, 4: {1: 99}, 1000: {6: 1}, 1001:
               self =  <phones.com_lgvx9200.Phone object at 0x077AC4F0>
       pb_addresses =  None
               _cnt =  143
           pb_entry =  <phones.p_lgvx11000.pbfileentry object at 0x07B4AED0>
         pb_numbers =  <phones.p_lgvx9200.pnfile object at 0x07ECABD0>
         ring_pathf =  <phones.p_lgvx8550.PathIndexFile object at 0x0B6E9F10>
             result =  Keys ['groups', 'ringtone-index', 'sync', 'uniqueserial', 'wallpaper-index']
                       {'sync': {'phonebook': 'MERGE'}, 'wallpaper-index': {128: {'origin': 'images', '
        picid_pathf =  <phones.p_lgvx8550.PathIndexFile object at 0x0B7C78F0>
         pb_entries =  <phones.p_lgvx11000.pbfile object at 0x04625DD0>
         _favorites =  Keys []
                       {}
              _ices =  Keys []
                       {}
    
    Frame valid in phones\p_lgvx11000.pyo at line 1086
               self =  <phones.p_lgvx11000.pbfileentry object at 0x07B4AED0>
    
    
    Can anyone offer assistance ?
    Also, if I go to a verizon store and have them transfer the contacts even if my Droid 4 is flashed to page plus will it work? Also, is there any chance they can ruin the flash?