how do i reset contacts backed up with backup assistant to google?

Discussion in 'Android Tech Support' started by ddr1948, May 31, 2013.

  1. ddr1948

    ddr1948 New Member

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    I have some contacts backed up via verizon's backup assistant and some backed up with google backup.

    I would like to get them all to google and then disable backup assistant.

    I have a stock Droid X.

    Thank you
     
  2. bkdodger

    bkdodger Super Moderator
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    No worries.. Login into verizon wireless website.. Go to your manage contacts.. You should see all the contacts there (same as on DX) check amount is good.. Now you will see options (i believe drop down menu) going from memory.. To export.. It will export to computer as. Csv file.... Then login to Gmail..navigate to contacts and look for import.. Find file on computer that was saved from backup assistant.. Import and rid yourself of BA for life... Free man...

    Let me know if issues..

    NotedHD
     
  3. ddr1948

    ddr1948 New Member

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    I logged into "my verizon" and went to manage contacts.
    That took me to a screen about Verizon Cloud. I could not find anyplace that would allow me to view or export.
    Am I looking in the wrong place?
    Thanks.
     
  4. bkdodger

    bkdodger Super Moderator
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    I just got home.. Let me log in to it from my laptop.. Brb

    NotedHD
     
  5. bkdodger

    bkdodger Super Moderator
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    It looks they changed it a little.. Ok can you go to My Verizon /my device heading then view all... I see my phone then underneath left.. Manage my device.. Backup my contacts.. Where does that lead you?

    NotedHD
     
  6. ddr1948

    ddr1948 New Member

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    That takes me to the same Verizon Clould screen as before.
     
  7. bkdodger

    bkdodger Super Moderator
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    I though so.. I think you need to click the phone link then next..

    NotedHD
     
  8. ddr1948

    ddr1948 New Member

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    Sorry to be so dense, but what do you mean the "phone link"? On which screen?
    Thanks.
     
  9. bkdodger

    bkdodger Super Moderator
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    Not dense at all... It's hard sometimes over the forum.. I deleted all my backup contacts.. So test for you I got same cloud message.. I hit yes (or next) I believe to the next screen.. Does it show you options?

    NotedHD
     
  10. ddr1948

    ddr1948 New Member

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    After going to the Verizon Clould screen, I click on "manage content" on web.
    It took me to a screen that shows various storage options.
    That screen already shows I have the minimum storage.
    When I click on the "next" button at the bottom of the column, it tells me to add/delete a service.
    (and endless loop).
    I did find where I can download some variety of desktop app.
    I will try that when I get back (in about 2 hours) and report back.
    Thanks for all of your help to this point.
    P.S. If your screen name means what I think, I have been a Dodger fan since the 50's.
    Thanks again.
     
  11. bkdodger

    bkdodger Super Moderator
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    Hmm.. I wish I could see what you getting.. I'm trying to get you to this screen.. Where your contacts should be already.. I had none so I added a sample one..


    Yes.. Brooklyn dodgers... My father was a big fan and I grew up loving baseball.. My name dedicated to him.. :thumbup:

    NotedHD
     
  12. ddr1948

    ddr1948 New Member

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    Back quicker than I thought.
    I cannot get to the screen you are showing.
    The desktop app. was not any help either.
    I might try calling Verizon customer service (that should be interesting).
    I really do appreciate you trying to help.

    As a side note, I still have a baseball autographed by Peewee Reese and a number of the Dodgers of that era.
    Great times.
    I will come back and post when I find the solution.

    Thanks again.
     
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