Hi I'm Jenny From london and having problems with Galaxy Tab 2

Discussion in 'Samsung Tablet Discussions' started by jennyCee, Jul 4, 2014.

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How can I take off a friend's name and p/word on my Galaxy Tab 2, after she borrowed it?

  1. any response would be useful - i think

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  2. I dont know answer to this

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  1. jennyCee

    jennyCee New Member

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    Current Phone Model:
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    hi I'm Jenny from London
    I lent a friend my Galaxy Tab 2 and she managed to go back to factory re-set but i am unable to
    access the tablet as it asks for her by name and her password. How can I obliterate this please?
     
  2. GoCliffGo05

    GoCliffGo05 Developer Relations Staff Member Premium Member

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    Why would your friend erase your data and lock you out of the device?

    Can you boot into recovery and perform another factory reset?

    Sent from my Eclipsed XT1060
     
  3. jennyCee

    jennyCee New Member

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    Current Phone Model:
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    She didn't do it on purpose and put it back to Factory re-set, but I can't get past her name
    and p/word. I am also a technophobe and i appreciate your taking the trouble to help.
    I will try again as you suggest and see what comes about
    thankyou again
    Regards
    Jenny C
     
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