1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Galaxy S4 display quit working

Discussion in 'Samsung Galaxy S4' started by JDecker91, Jun 11, 2013.

  1. JDecker91
    Offline

    JDecker91 New Member

    Joined:
    Aug 7, 2012
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    Last night I plugged my S4 in and set my alarms like I always do. After my alarms had went off and I hit snooze a few times I got up and saw that the display was not working. The touch screen works fine, and I can even unlock the phone with the display not working. I have pulled the battery numerous times and the display still doesn't work. Is anyone else having the same issue?
  2. p1ngputts
    Offline

    p1ngputts New Member

    Joined:
    Jan 11, 2010
    Messages:
    299
    Likes Received:
    2
    Trophy Points:
    0
    Location:
    North Carolina
    Haven't had the issue but did you try a factory reset?
  3. Knightrider03m
    Offline

    Knightrider03m New Member

    Joined:
    Dec 7, 2012
    Messages:
    81
    Likes Received:
    0
    Trophy Points:
    0
    ive only had mine for a few days and it hasn't happened. Maybe you burnt out the screen?

    Sent from my Samsung Galaxy S4 while in the bathroom, in a meeting, or in a waiting room
  4. JDecker91
    Offline

    JDecker91 New Member

    Joined:
    Aug 7, 2012
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    The display won't even work for me to try to factory reset. How would it have burnt out the screen when it was plugged in just like every other night?
  5. p1ngputts
    Offline

    p1ngputts New Member

    Joined:
    Jan 11, 2010
    Messages:
    299
    Likes Received:
    2
    Trophy Points:
    0
    Location:
    North Carolina
    You can't do this?

    1. With the device powered off, press and hold both Volume buttons, then press and hold Power.

    2. Hold all three buttons until you see the screen come on.

    3. From the recovery screen, use the Volume Down button to toggle the selection to wipe data / factory reset.

    4. Press the Home button to select the highlighted option.
  6. JDecker91
    Offline

    JDecker91 New Member

    Joined:
    Aug 7, 2012
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    I tried that. My display just lights up this nasty yellow/green color.
  7. debrad0307
    Offline

    debrad0307 New Member

    Joined:
    Feb 15, 2011
    Messages:
    641
    Likes Received:
    20
    Trophy Points:
    0
    Location:
    El Paso, TX
    Looks like you need a new S4 friend. I'm getting nervous about buying one now. I've seen a lot of posts about people having issues. :(

    Sent from my Synergized S3 using Tapatalk
  8. JDecker91
    Offline

    JDecker91 New Member

    Joined:
    Aug 7, 2012
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    Unfortunately I think so also. I will have to go to Verizon after work and see if I can get a non refurbed replacement.
  9. jseah
    Offline

    jseah New Member

    Joined:
    Mar 24, 2011
    Messages:
    978
    Likes Received:
    25
    Trophy Points:
    0
    Are you within your 14 days? If so, they have to replace it with a new one. After 14 days, they can replace with a refurb, although they probably don't have any refurbs as yet, so you would probably get sent a new one anyways.
  10. dezymond
    Online

    dezymond RS Lead Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    10,511
    Likes Received:
    438
    Trophy Points:
    83
    Location:
    Bay Area, California
    That stinks. Hopefully you get a new one quickly, good luck!
  11. JDecker91
    Offline

    JDecker91 New Member

    Joined:
    Aug 7, 2012
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    Well, looks like 14 days is the limit. Verizon is sending me a "certified like new" device overnight. I'm on the phone with Samsung right now to complain and see if I can talk them into a free Otterbox.
  12. JDecker91
    Offline

    JDecker91 New Member

    Joined:
    Aug 7, 2012
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    Got my certified like new device yesterday. Was only able to talk VZW down to a $15 Defender Series Otterbox.
  13. gs4
    Offline

    gs4 New Member

    Joined:
    Jun 29, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    GS4 problems

    does t-mobile have this to?
    and mine doesnt stay on for more than a second, it just goes black
    Last edited: Jun 30, 2013
Search tags for this page
galaxy s4 display not working
,
galaxy s4 screen not turning on
,

galaxy s4 screen not working

,

galaxy s4 screen stopped working

,

galaxy s4 screen wont turn on

,

galaxy s4 touch screen not responding

,
galaxy s4 touch screen not working
,
s4 screen not working
,
s4 touch screen not working
,
samsung galaxy s4 screen not turning on
,
samsung galaxy s4 screen not working
,
samsung galaxy s4 screen stopped working
,

samsung galaxy s4 screen wont turn on

,

samsung galaxy s4 touch screen not working

,
samsung s4 screen not working