Hello there, I have issues all of the media in my phone. When I open up "My Gallery", no photos or videos show up. Same thing with the music library. I use the factory installed one not the google play music library. When I open up the SD card files, I see my music in the folder labeled "MUSIC", my videos in the folder labeled "VIDEO", all of my pictures in the folder labeled "dcim". I can open them up from there and the file are fine. But I want to see them in their proper library. I've been searching around lots of website and some people got the same problem but on different phones. So i read solutions for the heck of it and most of it was said that I need to take all of the media out of my phone and put it back in with a different name or something like that. I tried it and nothing worked. I tried an application called "SD Rescan" but no luck with it either. I also shut my phone down, took out the SD card, counted to 10 Mississippi put the card back in, start the phone up. but no luck with it either. So if anyone has a solution to my technical issue please answer my post. Give me simple steps on what I need to do please. And thank you in advanced. P.S. in the music library I switch through artist or songs. This pop up window comes up and says loading.This is another issue called the loading screen of eternity.