Delayed voicemail notifications on my Pixel

Discussion in 'General Discussions' started by Chris.Nelson, Jul 6, 2018.

  1. Chris.Nelson

    Chris.Nelson Member

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    I have a Google Pixel with an unlocked boot loader but not currently rooted. I'm on Verizon and running Android 8.1.0. When I get a new voice mail it takes hours before the phone notifies me. If I'm expecting a call and poll by opening the phone app and switching to the VM tab I see the pending voice mail. Otherwise, the notification shows up in the evening, hours after the call. I spent quite a long time chatting with a Verizon support technician without resolving the issue. Is anyone else having this problem? Is there a solution?
     
  2. me just sayin

    me just sayin Diamond Member

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  3. Chris.Nelson

    Chris.Nelson Member

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  4. me just sayin

    me just sayin Diamond Member

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    just read the instructions myself. took for granted that it was right. sorry about that. just looked at several different sites and they all say press home button within the instructions. then I ran a cross a bunch of other sites that says wiping cache can no longer be done with the pixel. It can be confusing at times.

    anyway go to your phone app and delete the app cache there
     
  5. Chris.Nelson

    Chris.Nelson Member

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    Clearing the cache for the phone app didn't help. :-( Cleared cache, had my wife leave a VM, no notification, wait a few minutes, open Phone app, go to VM tab, immediate notification of a new VM. Clear again and reboot. Still no improvement.
     
  6. me just sayin

    me just sayin Diamond Member

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    sorry, just realized I asked you to do something you already done. are you using visual voicemail? if so, check and see if notifications are turned on there. also, maybe try another voicemail app from the play store and see if it works.
     
  7. Chris.Nelson

    Chris.Nelson Member

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    A new voice mail app didn't help.

    Just for grins, I navigated to the Phone app's notification configuration to verify it was correct. There is a switch for the Notification Dot (enabled). The rest (including Voicemails) are on appear greyed out so I couldn't turn them off if I wanted to. Except when I touch the label, it opens a set of switches including Vibrate, Blink light, and Override Do Not Disturb. The last was off and I wonder if there isn't some bad interaction between WearOS (which suppresses notifications if the phone can see my watch) and VM. I turned on the Override and will try again.
     
    #7 Chris.Nelson, Jul 8, 2018
    Last edited: Jul 8, 2018
  8. me just sayin

    me just sayin Diamond Member

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    are notifications appearing in a timely fashion on your watch?
     
  9. Sajo

    Sajo Diamond Member

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    What do you mean by interference between watch & phone? Do you have "Silence phone while wearing watch" enabled in the Wear OS app?

    Sent from my XT1650 using Tapatalk
     
  10. Chris.Nelson

    Chris.Nelson Member

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    I haven't been wearing my watch a lot lately but when I did/do, it gets other notifications but since even the phone doesn't notify of new VM, the watch doesn't either.
     
  11. Chris.Nelson

    Chris.Nelson Member

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    That didn't help, either.
     
  12. Chris.Nelson

    Chris.Nelson Member

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    I did but I have since disabled it.