Our next CEO feature in the roundtable keynote series is Dan Hesse, the CEO of Sprint/Nextel. Mr. Hesse had quite a few things to discuss, and he did it with his usual affable and humorous demeanor. Here are the highlights: One other thing that came forward in the discussion is that all of the carriers are suffering from a lack of customer satisfaction. It's at an all time low right now. Supposedly, that's across the board and they are all quite surprised by it. All the companies emphasized that they will be working hard to improve that. Quick sidenote: Sprint/Nexel is the 3rd Greenest Company in US.