This process is running on my phone in the background all the time and I have determined that this process turns on a media process that kills my battery in the matter of one hour if I don't manually close the process. What is this backup assistant+ that is running on my phone? Is this one of those apps put on the phone from Verizon that is not needed? When I try to open it the app tries and then says it can't connect every single time. I don't believe I ever used it so I don't think its needed. How can I get rid of it forever?