Thunderbolt won't stay on, unless plugged into charger

kminten

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Hi my name is Kim. I am new to the forum. I have only had my Thunderbolt for one month. I am very frustrated because it randomly shuts off. The only thing I can figure out is when I do a task that takes a lot of power, it shuts off. It will have a full battery when it turns itself off, but when I turn it back on, the battery is drained.

Help!
 
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