Swelling battery

[TJ Hanna]

So today i took my vzw hard case off so i can check out some old sd cards. I left the case off and a few hrs later i noticed something felt weird on the back of the phone. So i started looking at it and noticed that the backing of my phone by the sim card/sd card door was rasied.
Has anyone come across this yet?

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[msengul]

Well i dont have the razr but i have done a lot of research on this problem and you just need to get a cold towl and hold it on the part that is swelling. Make sure it is not wet.

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[Trash Can]

Uh oh, that doesn't sound good at all. Will you post some pics?

 

[TJ Hanna]

I will keep the cold towel trick in mind. But with this being the RAZR i said screw and got on the phone with Verizon. Well i will have my certified like new replacement on Tuesday.

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[TJ Hanna]

Uh oh, that doesn't sound good at all. Will you post some pics?

Yeah i will get some pictures up as soon as i can. They may not be the easiest to see. But i will

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[Zandar]

Mine is slightly raised on the back in a horizontal line in-line with the Sim/sd card. It's very subtle, but I'm pretty sure it's normal and has been there since the beginning. Not sure if this is what you're referring to.

Sliced from my RAZR

 

[TJ Hanna]

Yeah that us where it is. I can even see a curve over the sd card door in the body of the phone. I know mine wasn't luke that when i got it.

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[ltcalex]

The majority of times a battery swells, it need to be replaced. This way you may prevent damage to your entire new smartphone. Just a suggestion.

 

[TJ Hanna]

The majority of times a battery swells, it need to be replaced. This way you may prevent damage to your entire new smartphone. Just a suggestion.

This is true. But with it being a non removable battery i call Verizon about it. And they are sending me a new phone

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[ltcalex]

This is true. But with it being a non removable battery i call Verizon about it. And they are sending me a new phone

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You're right. I not a rooter, so the best thing is to keep your warranty and have VZN replace it.

 

[FoxKat]

So today i took my vzw hard case off so i can check out some old sd cards. I left the case off and a few hrs later i noticed something felt weird on the back of the phone. So i started looking at it and noticed that the backing of my phone by the sim card/sd card door was rasied.
Has anyone come across this yet?

Sent from my DROID RAZR using DroidForums

Just a few quick questions;

What is your normal charging process, meaning do you charge frequently or once a day, and do you let the phone battery die or charge before?
Have you practiced any "training" of the battery by either allowing it to drain fully, or trying to "bump" charge the phone?
When charging, is the phone powered on or off?
When charging is the phone still in the case, and if so what kind?
When charging are you using the stock Motorola charger, a USB adapter to a computer, or a third party charger?
When charging, have you noticed the phone getting excessively hot?
Do you leave the phone in direct sunlight, such as on a dashboard of a car or truck for periods of time during the day?
When using the phone, is it not only in the case, but also in a bag, pocket or briefcase and simply being accessed through the Bluetooth?

Answers to these questions will help us ALL to identify and avoid any things we may think are normal, which could contribute to battery failures.

Thanks.

 

[floyd]

Remove the battery and trash it. Its integrity has been compromised. Lithium ion batteries can ignite or explode when this happens.

I know this from years of experience crashing radio controlled planes and damaging batteries powered by this technology.

DO NOT TAKE ANY CHANCES WITH A SWELLING BATTERY. CHUCK IT SAFELY AND GET A NEW ONE. AND ABOVE ALL, DO NOT TRY TO CHARGE IT.

http://electronics.howstuffworks.com/everyday-tech/lithium-ion-battery2.htm


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[ltcalex]

Remove the battery and trash it. Its integrity has been compromised. Lithium ion batteries can ignite or explode when this happens.

I know this from years of experience crashing radio controlled planes and damaging batteries powered by this technology.

DO NOT TAKE ANY CHANCES WITH A SWELLING BATTERY. CHUCK IT SAFELY AND GET A NEW ONE. AND ABOVE ALL, DO NOT TRY TO CHARGE IT.

HowStuffWorks "Lithium-ion Battery Life and Death"


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Floyd,

I commend you on your comment. While I was in the military, I heard of this happening but never saw it happen. You have probably saved several smartphone users with this comment from serious injury. Yeh, yeh! :biggrin:

 

[SallyC]

Just a few quick questions;

What is your normal charging process, meaning do you charge frequently or once a day, and do you let the phone battery die or charge before?
Have you practiced any "training" of the battery by either allowing it to drain fully, or trying to "bump" charge the phone?
When charging, is the phone powered on or off?
When charging is the phone still in the case, and if so what kind?
When charging are you using the stock Motorola charger, a USB adapter to a computer, or a third party charger?
When charging, have you noticed the phone getting excessively hot?
Do you leave the phone in direct sunlight, such as on a dashboard of a car or truck for periods of time during the day?
When using the phone, is it not only in the case, but also in a bag, pocket or briefcase and simply being accessed through the Bluetooth?

Answers to these questions will help us ALL to identify and avoid any things we may think are normal, which could contribute to battery failures.

Thanks.

And, thinking of your earlier post, Is there any evidence of a crack in the screen?

 

[TJ Hanna]

Just a few quick questions;

What is your normal charging process, meaning do you charge frequently or once a day, and do you let the phone battery die or charge before?
Have you practiced any "training" of the battery by either allowing it to drain fully, or trying to "bump" charge the phone?
When charging, is the phone powered on or off?
When charging is the phone still in the case, and if so what kind?
When charging are you using the stock Motorola charger, a USB adapter to a computer, or a third party charger?
When charging, have you noticed the phone getting excessively hot?
Do you leave the phone in direct sunlight, such as on a dashboard of a car or truck for periods of time during the day?
When using the phone, is it not only in the case, but also in a bag, pocket or briefcase and simply being accessed through the Bluetooth?

Answers to these questions will help us ALL to identify and avoid any things we may think are normal, which could contribute to battery failures.

Thanks.

1. I charge my phone for about 4 to 5 hrs at night. I work from 630am to 5pm. I always have to put it on a charger at work for about an hr at work as well to get me thru the day. I have never let the phone. If it get to low i shut the phone off.
2. When i first got the phone i allowed it to die completely as i have always been told to do with new phones.
3. The phone has always been on when charging.
4. The phone has always been in a case since i have gotten it in November. Only have taken it out a few times to clean the dust and dirt out from between the phone and the case. I am using the VZW shell/holster combo with kickstand.
5. I am using the stock charger that came the phone. And i have a VZW duel car charger. My work uses all Verizon phones for their drivers so when charging the phone at work i am also using VZW wall chargers.
6. There has been a few times while the phone is charging that i have noticed that the phone has gotten really hot. I pulled it off the charger and let it cool down every time i noticed it.
7. I never leave the phone in direct sunlight. If i do leave it in my work truck or in my car for any reason then i make sure it is a shaded part of that vehicle.
8. I dont use Bluetooths (cant stand them) so the phone is always in its case when im using it. I do however have the car dock in my car for this phone. I do use that for time to time..


I hope these answers help everyone.
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