S9 gallaxy

[Greg09]

Pictures do not load very slowly also when sending a text message and inserting a picture from the gallery they take a long time to show and insert and send even if on wifi

Sent from my SM-G960U using Tapatalk

 

[bkdodger]

Are they loading same speed while not on wifi? Is it just photos..?

 

[Greg09]

Yes even if I'm on wifi phone has been laging
Or if I go to
gallery and hit share a person's name to text message it will take 30 seconds to insert the picture

Sent from my SM-G960U using Tapatalk

 

[bkdodger]

Yes even if I'm on wifi phone has been laging
Or if I go to
gallery and hit share a person's name to text message it will take 30 seconds to insert the picture

Sent from my SM-G960U using Tapatalk

Try to power down phone... Remove sim card... Wait a little a insert back.. What service provider are you using? Also did we might need to clear cache and data on messaging app.. Might help...

 

[Greg09]

At&t
Clearing the cache will i loose any info?

Sent from my SM-G960U using Tapatalk

 

[Sajo]

At&t
Clearing the cache will i loose any info?

Sent from my SM-G960U using Tapatalk

No, clearing a cache does not delete any user data. It just clears out cached / temp stuff, but not your data.

Sent from my Pixel 4 XL using Tapatalk

 

[bkdodger]

Yeah do the cache see if it helps... I still say try the sim removal and back in might help as well.. You have nothing to lose..

 

[Greg09]

Thanks how do I clear catch do I need to do it for every app in question

Sent from my SM-G960U using Tapatalk

 

[bkdodger]

Thanks how do I clear catch do I need to do it for every app in question

Sent from my SM-G960U using Tapatalk

Go to settings then message app.. Find storage.. And clear cache... You can do it for any app..