Returning my phone

Insane_Cat

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Can I return a phone that I ordered online from verizon to a verizon store?
 

Rogue27

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u can exchange it in store but if ur returning then has to be returned via fedex

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dezymond

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Believe you'd have to go through the website. They should give you a free fedex shipping thing though....i think.
 

littlemamacita

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You can bring it to the store. Just make sure you have everything with you, including the receipt that was included in the box. I just did this a few days ago and had no problems.
 

hookbill

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You can bring it to the store. Just make sure you have everything with you, including the receipt that was included in the box. I just did this a few days ago and had no problems.

True. But if you're doing an exchange I'd say do it by phone. The store can be a hassle.
 
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Insane_Cat

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To clarify, I want to exchange my phone for a different one, as well as add a data plan to my line. Can this all be done at a VZW store?
 

cpjr

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You should be able to.

Dude, just call the store first and ask ;)
 
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