Hi all,
I'm posting here for help because I'm frustrated dealing with Verizon's customer service and not getting any solutions. Any help I can get here is much appreciated.
My Droid Razr started to auto-download and install a new update about 5 hours ago, and after the install finished, the phone reset. Problem is, now when the phone turns on, I get an error saying "The application 'Contact Storage' has stopped unexpectedly. Please try again." The error cycles through several applications, including IM, google.process, and Contacts Storage. If I hit force close, the window just comes up repeatedly and the phone is completely unusable.
Attempted solutions:
factory reset --> did not work.
removing sim card --> did not work.
I can't do anything at all with my phone...it has turned into a (very light) paperweight! Does anyone have any idea what could be going on here? Thanks in advance!
I'm posting here for help because I'm frustrated dealing with Verizon's customer service and not getting any solutions. Any help I can get here is much appreciated.
My Droid Razr started to auto-download and install a new update about 5 hours ago, and after the install finished, the phone reset. Problem is, now when the phone turns on, I get an error saying "The application 'Contact Storage' has stopped unexpectedly. Please try again." The error cycles through several applications, including IM, google.process, and Contacts Storage. If I hit force close, the window just comes up repeatedly and the phone is completely unusable.
Attempted solutions:
factory reset --> did not work.
removing sim card --> did not work.
I can't do anything at all with my phone...it has turned into a (very light) paperweight! Does anyone have any idea what could be going on here? Thanks in advance!