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Random colored pixeled screen??
- Thread starter erydzewski
- Start date
rocknroller77
New Member
Yup.... Happened to me.
Did ya drop it? What I think it is, is separation of the LCD and the chip... Because when I pressed on the screen it returned back to normal.
Sent from my XT1650 using Tapatalk
Did ya drop it? What I think it is, is separation of the LCD and the chip... Because when I pressed on the screen it returned back to normal.
Sent from my XT1650 using Tapatalk
erydzewski
New Member
Purchased it used off of swappa. In most condition. Should I contact Verizon or Motorola? My fear is that it will permanent stop working right after a year!
rocknroller77
New Member
If it's due to a drop, sadly you're sol.... Unless you have TEC from VZW they might cover it. 200$ is 200$
Sent from my XT1650 using Tapatalk
erydzewski
New Member
Even if there's no physical damage and within its 1 year warranty?
If it's less than a year old, vzw or Motorola may cover it. Contact both to find out.
Sent from my SM-N920V using Tapatalk
Sent from my SM-N920V using Tapatalk
I was wondering that too but I did get a free warranty replacement on a phone I bought off eBay via Verizon. It was a few years ago. I was very surprised. I told them it was purchased used from eBay because I did not want it to end up biting me in the deriair. They said it didn't matter because it was less than a year old. I wouldn't be surprised if that policy has changed but it's worth a try.
Sent from my SM-N920V using Tapatalk
Sent from my SM-N920V using Tapatalk
Dude. Is your birthday right on your profile? If so, were birthday buddies!
Sorry to derail the thread a bit, but I just noticed.
Sent from my Nexus 6P using Tapatalk
Sajo
Diamond Member
Unless Moto has changed their warranty, it's 12 months for the first User that activates the phone. If the previous owner never activated the phone you would still have the original 12 month warranty. If they did then the Moto warranty does not transfer. I've been asked that question when selling a brand new phone on Swappa, and have asked the seller that when buying a phone there that was listed as New. I think there is a spot on their website where you can check to see if the warranty is still good, if you have an account with them. I'll see if I can find the link.
Sent from my XT1585 using Tapatalk
Sent from my XT1585 using Tapatalk
Sorry for the added derail but... Happy Late Birthday, you two!
Sent from my SM-N920V using Tapatalk
Thanks Sajo! Good information. I wonder what Verizon's policy is currently.
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Sajo
Diamond Member
Good question. It's been a few years since I owned a phone that was not a custom Moto Maker model. When I had issues with my Razr M and called Verizon support they verified that I was covered under the original Moto warranty, and then sent me a replacement phone. If I was the OP I would definitely call Verizon and ask. It can't hurt to ask. I was just sharing what I beleive to be true about the warranty when buying a used phone.
Sent from my XT1585 using Tapatalk
Yes, my son has a custom Moto Maker Turbo (last year's release). He had to have it replaced once via Moto. I had the Razr M. Gave it to my son when I got a Note. He had to have it replaced before the years' warranty was up and Verizon replaced it. He wasn't the first that was activated on it but he is a line on my account, so that may make a difference.
Sent from my SM-N920V using Tapatalk
Sent from my SM-N920V using Tapatalk
