Problems sending/receiving pics

[bamacooner]

Sometimes I can't text pictures and sometimes when someone sends me a text with a pic it shows up with a download and a reject button, whenI hit the download button it does nothing so I never get the pic. Any ideas??

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[Sydman]

Do you have data saver on? If it is on and you are not connected to WIFI then it will save the download until you are in a WIFI environment. Go into settings>data manager>data saver and see if it is on

 

[bamacooner]

Data saver is not checked

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[haproot]

I have a similar issue, almost everytime I get a pic message it says it couldn't be downloaded and I have to tap on download to get it. I have had the RAZR for a total of like 3 days. Data saver is off, and it doesn't matter if I'm on Wifi or not.

 

[lisalisa13]

Same problem here, can't send pics either! Very frustrating

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[Kimo91]

I've never experienced this problem so far and I'm knocking on 2 weeks owning my Razr

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[Trash Can]

I have a similar issue, almost everytime I get a pic message it says it couldn't be downloaded and I have to tap on download to get it. I have had the RAZR for a total of like 3 days. Data saver is off, and it doesn't matter if I'm on Wifi or not.

Same problem here, can't send pics either! Very frustrating

Wifi has no effect on sending/receiving MMS messages -- cellular data must be enabled to do so. Double-check your Smart Actions settings.

 

[lisalisa13]

Wifi has no effect on sending/receiving MMS messages -- cellular data must be enabled to do so. Double-check your Smart Actions settings.

Where do I find smart actions?

 

[Trash Can]

Where do I find smart actions?

I just noticed in your profile that you have the Bionic. If that's the case, I cannot help you because I don't think you have Smart Actions. If you have the Razr, it's one of you apps that came with the phone.

 

[lisalisa13]

Yeah I have the bionic, guess I'm gonna have to take a trip to the V STORE

 

[lisalisa13]

Finally went to verizon, they couldn't figure it out so had me call tech support
.. after an hour on the phone had to do a factory reset ...but it's finally working again

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