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Problems keying in numbers with the dialer during a call

Andreos

New Member
I'm having a lot of problems with the dialer when I have to enter numbers into an automated system. For instance, if the system asks me to "enter the last four digits of my social security number" or "enter the seven-digit extension of the party you want to speak to". Basically what happens is after entering the 2nd or 3rd number the screen locks up and goes black for a second. Then it the screen comes back on but as soon as I press a number it goes to black again. Press, repeat!

If I open the keyboard I can enter the number, or if I press the speakerphone button I can enter the number (which has become my standard workaround).

Does anyone have any idea what is going on, and how to fix it?

TIA,
Andreos
 
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