Solved OMG, Please Help Before You See Me on the Front Page Tomorrow!

BamaBelle

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My 10 year old is spazing at the moment.

Apparently his samsung samsung galaxy 4 7.0 is stuck on 5% charge and refuses to charge any further. Tried several different putlets and usb chargers.

No luck. Charging port on tablet seems fine.

I am lost as a ball in high weeds.

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Miller6386

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Are you trying to charge with it on or off? Have you tried to power down then charge? Shut down then try after it has been off for a while. If it "thinks" its hot it may not charge.
 
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BamaBelle

BamaBelle

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I am going to remove battery then replace.....lets see if that helps.

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BamaBelle

BamaBelle

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Are you trying to charge with it on or off? Have you tried to power down then charge? Shut down then try after it has been off for a while. If it "thinks" its hot it may not charge.
Omg you are an angel!!!!!!

Battery was showing only 5%.

Turned tablet off, then inserted charger.

Screen popped up showing 100% charge!!!!!!!!

What?????

Powered it back on and it is fully charged.

How crazy is that? It has been on charger all day long and never showed more than 5%.

You are my HERO!!!!!

See Mustang, he actually provided helpfull information. I hope you step on a lego tonight. =P

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Miller6386

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Omg you are an angel!!!!!!

Battery was showing only 5%.

Turned tablet off, then inserted charger.

Screen popped up showing 100% charge!!!!!!!!

What?????

Powered it back on and it is fully charged.

How crazy is that? It has been on charger all day long and never showed more than 5%.

You are my HERO!!!!!

See Mustang, he actually provided helpfull information. I hope you step on a lego tonight. =P

Sent from my SAMSUNG-SM-G930A using Tapatalk
That could still be a sign of a failing battery. I would keep an eye on it... Could also be just a hiccup in the system.
 
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BamaBelle

BamaBelle

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That could still be a sign of a failing battery. I would keep an eye on it... Could also be just a hiccup in the system.
Well my 10 year old is very happy now so ty

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Efin

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That could still be a sign of a failing battery. I would keep an eye on it... Could also be just a hiccup in the system.
Get a battery, it's cheaper than a new phone, and another issue.

Sent from my New Note 7
 
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BamaBelle

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Get a battery, it's cheaper than a new phone, and another issue.

Sent from my New Note 7
Ok great. I just so happened to watch a youtube video on proper removal of the battery. Looked pretty straight forward. The lonest time was getting the back cover off. He used some kind of tool. I will have to hunt down something similar.

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mountainbikermark

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Ok great. I just so happened to watch a youtube video on proper removal of the battery. Looked pretty straight forward. The lonest time was getting the back cover off. He used some kind of tool. I will have to hunt down something similar.

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While the battery is out buff the contacts on the battery and where they contact in the phone with a pencil eraser. Over time corrosion can build up and even a slight amount can wreak havoc on what the phone is seeing, battery wise. It can be way off on the charge, way off on the temperature and/or way off on the voltage. , thus why showing only 5% because it calculates percentage based on voltage.

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Mustang02

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See Mustang, he actually provided helpfull information. I hope you step on a lego tonight. =P

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Haha! Taking it was was the best logical step.

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