Okay What are My options??

[NYZ93]

I have dust under my screen and A LOT of it
and now its really starting to bother me so can someone please list some options of what to do now!:angry::sad::sad::soapbox::soapbox::soapbox::soapbox::censored::censored::censored::censored::icon_cussing::icon_cussing::icon_cussing::cus::cus::cus::cus:

 

[zz500]

Try vacuuming it. LOL, I'm just thinking out loud before you take it back. I haven't seen anyone suggest this because it sounds so stupid. But maybe see if a vacuum nozzle can suck through the crevasses.

 

[INSANENEIVIESIS]

go to Verizon and get a new on make sure to undo root if you have it and remove any screen protectors that are applied by water if you have one. Such as (invisible shield)

 

[BavarianBuilt]

Definitely stop into a Verizon store and see what they can do for you. Dust is frustrating

 

[tktouch12]

i have dust too. every phone/ electronic i've ever had has had major dust problems. i want to get a new one, but im worried i'd get one that has other problems.

 

[hookbill]

This has been discussed many times. If you have dust under your screen that's a legitimate reason for replacement. Verizon will honor the warranty, however I strongly recommend you handle it from the phone. The reaction to this from Verizon store to store may vary.

 

[tcassio]

Don't carry the phone naked in your pocket.

 

[NYZ93]

BTW vacuming = HUGE Fail for two reasons

1.Waste of electricity
2.Waste of my life

im not gonna lie i was gonna try it b4 you said anything
just givin pplz a heads up

 

[Martin030908]

I have dust under my screen. Went into a VZW store and they wouldn't replace it. Said that it was probably getting in through the ear speaker. Then they recommended a screen protector or case to prevent it. Which makes no sense since the opening for the speaker isn't covered by either.

Was very unhappy with the end result. They admitted they could see the dust but said because it's not interfering with operation (screen still perfectly responsive) I was not getting a replacement.

I will be calling CS this week to complain, as it's clearly a manufacturer defect. Naked or not, in my pocket or not, there shouldn't be ANYTHING under the glass.

If it was manufactured with no defect, it wouldn't allow the dust under the screen IMO.

 

[zz500]

I suggested the vacuuming idea as tongue in cheek and it was the first idea that popped into my twisted droid head. As Martin mentioned, you may not have any luck trying to get a replacement.

I feel your pain, and good luck with VZ.

 

[Berzerker]

Nothing else to do except return it to VZW. Friend of mine had a dust problem, replaced it, and the second one was fine.

 

[christim]

I've seen others post here with this issue. They got a replacement with no problem. I think if I went to a store and they didn't replace for a valid issue I'd walk out, call Verizon, get them to add a note to my account saying a swap was ok, walk back in and tell them to swap it. The benefit of calling first is they can tell you which stores have phones in stock to swap with you. Unless you're ok with it being shipped to where you live.

 

[Laramie]

I have dust under my screen. Went into a VZW store and they wouldn't replace it. Said that it was probably getting in through the ear speaker. Then they recommended a screen protector or case to prevent it. Which makes no sense since the opening for the speaker isn't covered by either.

Was very unhappy with the end result. They admitted they could see the dust but said because it's not interfering with operation (screen still perfectly responsive) I was not getting a replacement.

I will be calling CS this week to complain, as it's clearly a manufacturer defect. Naked or not, in my pocket or not, there shouldn't be ANYTHING under the glass.

If it was manufactured with no defect, it wouldn't allow the dust under the screen IMO.

I've seen multiple posts mentioned that early droids had an earpiece that wasn't blocked and allowed dust to get it and now the problem is fixed. Take that with a grain of salt.

I'm not on Droid #2, no dust issues w/ either and it seemed on my first, there was LOTS of dust in the earpiece hole, but nothing made it to the screen.

 

[Hugh Jass]

My dust appears to enter through the volume toggle.

 

[sherylhs]

My dust appears to enter through the volume toggle.

I'm confused. My volume button (if that is what you are talking about) is on the bottom half of the phone, not the screen half.
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