- Oct 6, 2011
- Reaction score
We recently learned that anywhere between 6million and 14million Verizon accounts have been exposed thanks to a 3rd party vendor. The vendor was in charge of improving a residential and small business wireline self service portal. This was confirmed to be specifically related to wireline customers and not wireless customers. Nice Systems is the 3rd party vendor responsible for exposing customer data. Apparently the exposure was due to "human error" of a Nice employee that "flipped a security switch on a cloud server causing the data to be publicly available". Fortunately UpGaurd the researcher who discovered the security hole was the only one outside of Nice and Verizon to access the information. According to Verizon there has been no loss of theft of Verizon customer information. Verizon was given notice of the security hole on June 13 and finally closed the hole on June 22. While the door was open customer names, cell phone numbers, account PINs, home addresses, email addresses, and more were at risk.