hold up guys.. he CAN get it to unlock.. that's not the problem.. he just wants the screen back to what it was. hacku has the right solution (i think)
Well, I assumed that, because he said he'd gone into settings>location and security, he'd seen that part and it WAS unchecked...
The pattern can't be set to be required unless one was setup, and he swears he never set one up.
If all he has to do is touch the screen, a pattern has not been set correctly, because the pattern requires you connect at least four dots before it will let you save it.
This is why my first suggestion was to create a pattern and then uncheck the box. If it's currently dimmed out because he never set one, that's the best way to gain access to the option of requiring a pattern or not...right...?
Not trying to start an argument by any means, just clarifying what I understood from reading his post and why I suggested what I did in the order that I did!
Glad to know you're looking out!