internet connection issues

roscosmom24

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I am having a problem with my internet. I look at my phone it has full 4g blue bars as soon as i tap on my browser or facebook app my full blue bars go to full white bars. I also have this problem when i try to use my phone as a wifi hotspot. Someone please help before i throw it out the window! P.s. i have already done the softwear update and it did not help at all
 

94lt1

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Droid Turbo 2
Hello and welcome to the droid forums :) what kind of device do you have?
 
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roscosmom24

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A droid bionic. Just to let you know i am not smart phone savy lol.
 
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