Incredible 2 will not start at all

[gibsjb]

My droid incredible 2 was downloading an app, Skype, and suddenly it froze. I did the usual, took out the battery and rebooted it but it would show the HTC screen, then a black screen, the opening graphic, and then it would repeat. I wouldn't get a home screen, or anything. Could someone please help me here? Judging by the amount of results I got on Google this is probably a rare problem

 

[Insidious]

Quite odd. Since I don't have an HTC phone I might not be of much help. Since I don't know how to do this on the Incredible 2, try to search Google for "how to get into recovery Droid Incredible 2." Once you find a good result, try doing that and selecting wipe data/factory reset. It will delete your apps, accounts, and such; but it should help.

Sent from my Cellular telecommunications device, manufactured by Motorola.

 

[Droid Firefighter]

I helped someone else through a factory reset the other day. I'll look for it and put the link on here in a little bit. And you are right, haven't heard about this problem yet.

This post is Incredible 2!

 

[gibsjb]

Well I finally fixed the problem, however, now it turns off when dropped, hit against something, put on the table hard, etc. So I need help for this now

 

[Droid Firefighter]

Sounds like you have loose battery connection would be my guess.

This post is Incredible 2!

 

[gibsjb]

Sounds like you have loose battery connection would be my guess.

This post is Incredible 2!

Any suggestions for that? If it helps, to try and fix it I swabbed the terminals with rubbing alcohol

 

[Kimo91]

This just happened to my wife's Dinc2 2 weeks ago ironically after the software update. Went to the store and they couldn't even get it restarted so they had to send my wife a replacement Dinc2. Had no problems since and couldn't replicate the issue either with the new/refurbed one.

Sent from my Boeing approved Moto DROID Razr

 

[nikecar]

maybe put a small piece of paper in the other side?

 

[gibsjb]

wow that's ingenious and obvious, I hadn't thought of that!

 

[nikecar]

I'm not suggesting a long term fix by that, but rather a short fix if it is a bad battery conection.