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Biggest reason is if Verizon had to deal with supporting people running every ROM out there, it would be a nightmare. By enforcing one software version, it makes life much easier in the call center. Plus, it doesn't pay to ship a device with a huge security hole in it. If devices were shipped pre-rooted, it would only be a matter of time before hackers started exploiting it.
Biggest reason is if Verizon had to deal with supporting people running every ROM out there, it would be a nightmare. By enforcing one software version, it makes life much easier in the call center. Plus, it doesn't pay to ship a device with a huge security hole in it. If devices were shipped pre-rooted, it would only be a matter of time before hackers started exploiting it.
Also, why root? Because I can. Because I'm a geek confident in my own ability to follow someone's directions to achieve the same result. Because I researched enough to know that if I screwed up, as long as my phone has power and can connect to my computer, I can throw the stock .sbf file onto it and start all over again.
If "Rooting" makes your phone so much "better", then why doesn't Verizon sell their phones "pre-rooted"? I mean, if it was so great, think how much more successful the Droid and Verizon would be with "pre-rooted" phones. I just don't get it.. What am I missing??
You're operating under several flawed assumptions. Verizon isn't in the business of looking out for the best interests of it customers. Like any corporation, it's there to make money and to answer to its shareholders. The majority of consumers will never understand or benefit from rooting. Power users and enthusiasts -- the types that frequent these forums -- will. If the masses can't see the benefit to rooting then it's not going to be a sales point for Verizon (or any carrier or OEM).
Root isn't inherently "better". Rooting is better if you stand to benefit from it. It does make many things possible but simply rooting your device isn't going to make it spout rainbows and unicorns. Definitely read the stickies and other guides out there on rooting as it sounds like you're really not familiar with it at all.
^
A good explanation for any newb (like me), although I saw the benfits rather quickly. For me, rooting is the highest level of customizing you can achieve.