Congrats on the new phone, and thanks for your service! I am a former Screaming Eagle also (10+ years there). My wife had a HTC Incredible 2 and loved it and has had the Incredible 4G for about 6 months now (I am assuming you have the Incredible 4G). She loves the Incredible line of phones and the Incredible 4G seems to be a good little phone. She has even dropped it twice and no major damage. As others said, the HTC Forum section has a lot of good information. As mountainbikermark said, use WiFi as much as possible to avoid going over your data plan. I use an app called Onavo Count on my daughter's smartphone since she is on a 2GB plan. It is free in the Play Store and easy to setup & use. It will tell you exactly which apps are using how much data and alert you if anything is a "data hog." My only other advice would be to carefully read any app descriptions, permissions and user reviews before downloading from the Play Store. There are a lot of really great apps and a few that might cause problems. My wife didn't take that advice and installed every game and app any friend would recommend. I had to do a factory reset (FDR) on her phone Friday evening; it would not answer calls, make calls, send texts, recognize the SD card, SIM card, etc., etc. Her phone works great again and it only takes a little time to set everything back up, but she now knows to be a little more careful about what apps she installs. Enjoy your new smartphone!